Services

We offer a large array of service packages, so we’re sure to have one that meets your needs.   These include:

Small Office Packages: For boutique clients—one to ten users—we offer packages that include ongoing maintenance and support.  We also offer phone and remote support. This packages helps you ensure that your data services are protected and optimized. The result: You’re able to contract with us at a low monthly rate while receiving the specific services your company needs.

Medium Office Packages: For clients with ten to fifty users, we offer options that includes regularly scheduled on site support.  These packages are designed to ensure that all user requests are resolved quickly, that any changes to the information systems are fully controlled and documented, and that data protection is optimized. Our phone and remote support is integrated to establish a true help desk experience.

Large Office Packages: For clients with more than fifty users, we can tailor our service package toward either full IT augmentation or partial, enabling you to receive dedicated TwistedPair staff, if needed; this can include IT help desk support, project management senior systems architects, information systems auditors, and others.

In addition, any special technology projects for any size company are custom tailored to meet your specific needs.

Support